Check-in Process 

Here's what to expect upon your arrival: We highly suggest you join the entry line 15 minutes before your scheduled time. As part of our entry process, you will pass through a metal detector and present your QR code for scanning. All guests must pass through our security check points. Once these steps are complete, you'll be warmly welcomed into the festival!

Parking

We offer FREE parking for up to three hours at our festival. For ease of access, we suggest using local transportation such as Uber or lyft or the T-Train

Can we arrive early or late to our entry time

As a large-scale public event, arriving at the start of your time is very important. We highly suggest you join the entry line 15 minutes before your scheduled time for parking, and getting to the venue. If you are running late we cannot guarantee that we will be able to accommodate your time change, we will do our best onsite to be as accommodating as possible.

Is the Festival ADA accessible?

We are committed to making our venue an accessible and enjoyable experience for everyone! We understand the importance of accessible facilities and have made sure to include handicap parking and wheelchair access throughout. So, you can rest assured that you will be able to enjoy the festivities in comfort. We hope to see you there!

Can we bring animals

We do not allow pets at our festival. Service animals are allowed to Boston's Wicked Haunt Fest.

Lost & Found

Lost and Found can be located onsite. Please email Contact@wickedawesomefestivals.com with questions regarding lost items.

Costumes and Makeup

Fa​​ce coverings and face masks and facial makeup for cosplaying;

clothing and body costumes will not be allowed. If you attempt to enter the festival, you will be asked to change before being allowed entry. No refunds will be issued to guests who fail to comply.

Weather Policy

We are open rain or shine. Any weather-related closures will be communicated via social media, so be sure to follow us on instagram for the most up-to-date information. Instagram: https://www.instagram.com/bostonswickedhauntfest/

Smoking Policy

We are a Smoke-Free Venue (Including Vapes).

Bag Policy 

At Boston Wicked Festivals we want to foster a fun and safe environment and because of this, we do not allow any bags on the property.

Child Admission

Children are welcome, but guests under the age of 16 must be accompanied by an adult supervisor.

Please note that an adult supervisor must be at least 21 years of age.

Adults who bring minors to the Festival that are not the legal guardians will be asked to sign a document at entry stating that they take responsibility.

Guests under 18 must have a parent or Guardian sign their waiver (as they are technically still a minor by law)

Refund Policy

Please be advised that all sales are final, and we do not offer refunds or exchanges under any circumstances.

Payment options

We accept most credit card companies such as Visa, Mastercard, Discover, American Express, etc. Please note that we are a cashless festival.

How do I contact Purchase Protection

If you added on Purchase Protection at the time of your tickets purchase and you need to submit a claim, please do so here: https://www.purchaseprotection.com/

Security 

To ensure a secure and enjoyable experience for all our guests, we have implemented comprehensive safety measures, including dedicated security personnel and metal detectors.